Privacy Policy

Welcome to Yotsuba Atelier (hereinafter referred to as "the Website"). We highly value your privacy and commit to protecting your personal data in accordance with the Taiwan Personal Data Protection Act and relevant regulations. Please read this Privacy Policy (hereinafter referred to as "this Policy") carefully:

 

1. Purpose and Categories of Personal Data Collection

When you register as a member of the Website, purchase products, participate in marketing activities, or use our customer service, the Website will collect your personal data within the scope of the following specific purposes:

  • Purpose of Collection: E-commerce services, product delivery, consumer and customer management/services, marketing, and statistical analysis.

  • Categories of Personal Data:

    • Personal Identifiers: Name, address, contact phone number, email address.

    • Financial Identifiers: Credit card information, bank account numbers (strictly used for payment authorization; the Website does not permanently store your complete card number).

2. Period, Region, and Parties of Personal Data Utilization

  • Period: From the day you register as a member until the day you request to terminate the service or the Website ceases to provide services.

  • Region: Within Taiwan and the regions where the Website provides services.

  • Parties & Methods of Utilization:

    • Logistics & Payments: Your name, address, and contact number will be provided to our partner logistics companies (e.g.SF Express) and convenience stores to facilitate product delivery.

    • Marketing Promotion: Upon obtaining your consent, the Website may send promotional information to you via email, SMS, or direct mail. 

3. Maintenance and Rights of Personal Data

Pursuant to Article 3 of the Taiwan Personal Data Protection Act, you hold the following rights regarding your personal data:

  • Inquire, review, or request a copy of your personal data (the Website may charge a necessary administrative fee for costs incurred).

  • Request to supplement, correct, or stop the collection, processing, or utilization of your data.

  • Request the deletion of your personal data (please note that once deleted, your member privileges and access to purchase history will be permanently revoked).

  • How to Exercise: Please contact our customer support center. We will verify your identity and process your request as quickly as possible.

4. Security Protection of Personal Data (Disclaimer)

  • Security Measures: The Website utilizes SSL encryption technology to protect data transmission and strictly restricts internal personnel access permissions.

  • Third-Party Links: The Website may contain links to external sites. The privacy policies of those external websites are unrelated to this Website, and users should exercise caution.

  • Third-Party Malicious Acts: If personal data is leaked due to force majeure, hacker attacks, computer viruses, or any reasons not resulting from the intentional negligence of the Website, the Website will fully cooperate with law enforcement authorities for investigation but shall not be held liable for damages.

5. Use of Cookies

To provide you with an optimal shopping experience, the Website will place and access Cookies on your device.

  • If you choose not to accept Cookies, you can set the privacy level to high in your browser settings to reject them. However, doing so may cause certain functions of the website (such as the shopping cart or automatic login features) to function improperly.

6. Amendments to the Privacy Policy

The Website reserves the right to amend this Policy at any time. Amended terms will be updated directly on this page without prior individual notice. We recommend reviewing this page periodically. Your continued use of the Website after updates constitutes your acceptance of the revised terms.

Implementation Pro-Tips for Global & Taiwan Operations

  • GDPR / CCPA Note: If you plan to sell to customers in the US or Europe, this basic policy should be expanded to include specific GDPR or CCPA disclosure clauses regarding the right to be forgotten and data portability.

  • The "Agreement" Checkbox: Ensure your checkout page features a checkbox stating: "I have read and agree to the Privacy Policy and Terms of Service." The system must prevent users from checking out unless this box is ticked.