Privacy Policy

Welcome to Yotsuba Atelier (四葉製作所, "we" or "this website"). We take your privacy seriously and are committed to protecting your personal data in accordance with Taiwan's Personal Data Protection Act and related regulations. Please read the following Privacy Policy ("this Policy") carefully.

1. Purpose and Categories of Data Collected

When you create an account, make a purchase, take part in a promotion or contact customer service, we collect personal data for the following purposes:

Purposes: e-commerce services, order delivery, customer management and service, and marketing and statistical analysis.

Categories of data:
Identification: name, address, phone number and email address.
Financial: credit card information and bank account number (used only to authorise payment; we do not store full card numbers).

2. Period, Region and Recipients of Use

Period: from the date you create an account until you ask us to stop using your data or we stop providing our services.

Region: Taiwan and the regions where we provide our services.

Recipients and use:
Payment and delivery: your name, address and phone number are shared with our delivery partners (such as Chunghwa Post, 7-Eleven and FamilyMart) so we can deliver your order.
Marketing: with your consent, we may send you offers by email, SMS or direct message.

3. Your Rights

Under Article 3 of the Personal Data Protection Act, you have the right to:

Inquire about, review or request a copy of your data (we may charge a reasonable fee for copies).
Supplement or correct your data, or ask us to stop collecting, processing or using it.
Request deletion of your data (once deleted, you will no longer have access to account benefits or your order history).
How to exercise these rights: contact our customer service, and we will act on your request promptly once we have verified your identity.

4. Data Security (Disclaimer)

Security: we protect data in transit with SSL encryption and strictly limit internal access.
Third-party links: this website may link to other websites. Their privacy policies are their own, and we are not responsible for them.
Unlawful acts by third parties: if personal data is leaked due to force majeure, hacking, computer viruses or any cause not attributable to our intentional fault, we will fully cooperate with law enforcement but will not be liable for damages.

5. Use of Cookies

To give you a better shopping experience, this website places and reads cookies on your device.

If you prefer not to accept cookies, you can set your browser's privacy level to high to block them. Some features, such as the shopping cart and automatic sign-in, may then not work properly.

6. Changes to this Policy

We may amend this Policy at any time. Changes will be posted on this page without individual notice, so please check back regularly. By continuing to use this website after changes are posted, you agree to the amended Policy.